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Delete your account

Two ways to delete your BlueAtlas account and everything attached to it. Deletion is permanent.

Last updated · 2026-07-10

1. From the app

This is the self-service path: nothing to request, nothing to wait for. Your account is closed the moment you confirm.

  1. Open BlueAtlas and go to Settings.
  2. Under Account, tap Delete my account.
  3. Confirm in the dialog.

You are signed out on every device immediately and can no longer sign in. A confirmation email goes out right away.

2. Without access to the app

If you uninstalled the app or can no longer sign in, write to privacy@blueatlas.app with the subject line “Account deletion”.

Send it from the account’s email address — that is how we verify the request comes from you. We reply within one month at the latest (GDPR art. 12), in practice within 48 business hours.

3. Get your data out first

Deletion cannot be undone and there is no export afterwards. If you want to keep a copy of your logbook, do it beforehand: Settings → Data → Download my data. You get a download link by email within minutes.

4. What gets deleted

  • Your account and profile (name, avatar, certifications, preferences).
  • Every dive, along with its depth profile and statistics.
  • Your photos and videos, including at our media hosts.
  • Your comments, likes, friends and follows.
  • Your sessions and notification tokens.

Permanent erasure happens within about 25 hours, backups included. The account itself is closed straight away — that window is the background purge, not the lockout. Until it completes your email address generally stays reserved: you generally cannot create a new account with it before then.

5. What we keep, and why

  • Invoices and accounting records (PRO subscription, where applicable): 10 years — legal obligation.
  • Server logs: 90 days maximum.
  • Content subject to a legal report: for the duration of the proceedings, under GDPR art. 17.3.

6. Your PRO subscription

Do this first

Deleting your account does not cancel a subscription bought through the App Store or Google Play: those are managed by the store, not by us, and would keep billing you. Cancel it first.

App Store: Settings → your name → Subscriptions.
Google Play: Play Store → profile picture → Payments and subscriptions → Subscriptions.

7. Questions?

Write to privacy@blueatlas.app. The full detail of what we process, for how long, and of your GDPR rights lives in the privacy policy.